Brought me back to a patient who for 10 days had been without her script for abilify which she had used for years very stably to treat bipolar disorder. She had changed jobs and therefore insurance companies, and the "fill my script"/ "cover my meds" (or whatever the hell that money making interface between the provider and insurance company is called) people did not register it. Patient did not know she could pay out of pocket. I had been dutifully filling out the fill my meds/script whatever over and over. But: wrong form!! And no one knew that!! Now-patient huddled in the corner of my office, suicidal, off the meds, fired from her job. I am on the phone nicely taking down Bartleby the Scrivener's name on the other end and then telling Bartleby that if this patient kills herself I will be contacting the Boston Globe and naming their company. Remember: we are being recorded for quality assurance purposes-use it to your advantage!! 10 minutes later the approval form was faxed to me. Next step is unionizing like the MGB PCP's are doing. Great article.
Brought me back to a patient who for 10 days had been without her script for abilify which she had used for years very stably to treat bipolar disorder. She had changed jobs and therefore insurance companies, and the "fill my script"/ "cover my meds" (or whatever the hell that money making interface between the provider and insurance company is called) people did not register it. Patient did not know she could pay out of pocket. I had been dutifully filling out the fill my meds/script whatever over and over. But: wrong form!! And no one knew that!! Now-patient huddled in the corner of my office, suicidal, off the meds, fired from her job. I am on the phone nicely taking down Bartleby the Scrivener's name on the other end and then telling Bartleby that if this patient kills herself I will be contacting the Boston Globe and naming their company. Remember: we are being recorded for quality assurance purposes-use it to your advantage!! 10 minutes later the approval form was faxed to me. Next step is unionizing like the MGB PCP's are doing. Great article.
Thank you. Please SHARE it.
You. are. a. BRILLIANT. writer!
This is so kind.