In Celebration of the Elevance / Anthem / Blue Cross Blue Shield / CarelonRx / Carelon Earnings Call!
Is it more important for big healthcare to intimidate customers than respond appropriately?
I am personally a dissatisfied customer. I am dissatisfied with a health insurance plan that happened to be my health insurance plan. This column details my relentless attempts to clarify why my health insurance plan decides to keep screwing with me as it relates to my medicine for psoriatic arthritis, in contrast to the fabulous shareholder value delivered by these efforts.
From yesterday's earnings call, Elevance Health1 was proud to announce the following:
“Our services business, Carelon, continues to produce results with double-digit top-line growth … as we continue to execute on our strategy of becoming a lifetime trusted health partner. Execution of our strategy is diversifying our revenue streams, creating greater earnings power and consistency in enabling us to deliver strong growth, regardless of the prevailing economic environment.”2
