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Apr 21Liked by Owen Scott Muir, M.D

Another great report, Owen! Telehealth, as we know it, is evolving. Exciting times ahead.

1. 34 million telehealth visits at UnitedHealth seem far-fetched, even for a COVID year. Do you have the original UnitedHealth source?

2. We're moving to a place where telehealth is conducted through a platform that is most convenient for the doctor—i.e., either their EHR system or Doximity (which is dubbed "LinkedIn for medical professionals"). Standalone telehealth with a random doctor, such as Teladoc and Amwell, are dead, but even UnitedHealth/Optum virtual care seems to be winding down.

Partly for that reason, UnitedHealth started building its own EHR system called Rally 5 years ago. However, it turned out to be hard, and they abandoned the project.

UnitedHealth wishes it could just buy an EHR system and be done with it. But currently, their hands are tied, being under the microscope of the government for that exact reason—too much power!

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