Of Carelon and Care-less: The Sloppy Scam of Elevance Health's PBM
Or, an open letter to my readers who work there, and I know that because they subscribed with corporate emails.
“I’m Owen…and this is crazy, but I just called you, and you provided the number of the CarelonRx specialty pharmacy as a resolution rep, so please don’t drop my call, maybe?
I am a writer, and doctor, and people sometimes get upset when I call out Big Health.
One of the things I take issue with is when, as a patient, I suffer the same indignity my patients routinely experience in the scam-o-rama that is US health care. I can report on it when it’s me without violating anyone’s privacy but my own, you see.
I have psoriatic arthritis. I’ve written about that before. I take a medicine called Taltz1. It only works so well, and it’s a specialty drug. I’m on the insurance of my spouse, and they have chosen to get a Blue Cross Plan. They have made my life difficult. They have done things that are a problem2 for me. But they are more of a problem for the employers who purchase their “coverage!”
Blue Cross is a trusted brand in American Health care. Blue Cross, in many places, is part of…