The Frontier Psychiatrists

The Frontier Psychiatrists

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The Frontier Psychiatrists
The Frontier Psychiatrists
Stop Physician Burnout With Handwaving Mechanical Turks!

Stop Physician Burnout With Handwaving Mechanical Turks!

The horror of predicting the future of stupid.

Owen Scott Muir, M.D, DFAACAP's avatar
Owen Scott Muir, M.D, DFAACAP
Jul 25, 2023
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The Frontier Psychiatrists
The Frontier Psychiatrists
Stop Physician Burnout With Handwaving Mechanical Turks!
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Generative AI is here. It is going to disrupt things…

DeepScribe is going to disrupt my feeling so burned out.

This is awesome. It will do it by leveraging the burnout of other people. They will listen to the conversations between doctors and patients, but not make that clear. They will correct entirely predictable transcription errors by hand. This is less awesome.

They will pretend this isn’t happening. They will sell that pretend back to investors and doctors. And patients.

Until the Wall Street journal outs them:

To fix those errors, health-tech startup DeepScribe relies on 200 human contractors to listen to the medical conversations and revise the records, the company’s founders said. The workers also use Google searches to find billing codes.

With all its administrative tasks, data entry and paperwork, healthcare is a ripe target for AI. DeepScribe has made sweeping claims about the power of its AI, but the crucial work performed by its contractors shows the technology still …

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