The Frontier Psychiatrists

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The Frontier Psychiatrists
The Frontier Psychiatrists
Change Healthcare: Apocalypse Now!

Change Healthcare: Apocalypse Now!

The unbelievable train wreck that is the change healthcare cyber breach, illustrated.

Owen Scott Muir, M.D, DFAACAP's avatar
Owen Scott Muir, M.D, DFAACAP
Mar 06, 2024
∙ Paid
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The Frontier Psychiatrists
The Frontier Psychiatrists
Change Healthcare: Apocalypse Now!
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Change healthcare. It's a company. In theory. Or at least it was. Now, it's probably the worst liability I can imagine when it comes to cyber security and a flood of incoming lawsuits.

You can follow along and see how Optum — the healthcare services subdivision of United Healthcare—is doing and bringing services back online. I'm warning you, unfortunately, it's not good or reassuring. It's also completely public. This link, which you navigate to on United Healthcare’s Optum page—with a section theoretically for chief information security officers—is available to anyone in the public. I'm not kidding. Take a look. I will add black cats and commentary for flair. I created this illustrated guide on the evening of Tuesday, the 5th of March.

It's also remarkable. This vast array of services gives us a sense of the scale of Change Healthcare, its role inside Optum, and all of our lives.

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